Publications

Machine + Human: How artificial intelligence will transform airport security screening

Over the years, the industry has come to recognise that an X-ray machine is only as effective as its operator. But humans are emotional creatures and far from perfect, so when the stakes are high it makes sense to invest in advanced technology to mitigate human error and enhance operations. Yves Duguay discusses the role

Continue Reading →

Demystifying Cybersecurity: going back to basics

Executives, board members and security professionals who are tasked with enterprise risk management are constantly bombarded nowadays with cybersecurity news concerning new forms of attack perpetrated by both novice and sophisticated assailants, from state sponsored cyber criminals to malcontent employees. These criminals are exploiting vulnerabilities in Information Technology (IT) systems and networks that were not

Continue Reading →

World Water Woes

Our most basic common link is that we all inhabit this small planet. We all breathe the same air. We all cherish our children’s future. And we are all mortal.” U.S. President John F. Kennedy’s 1963 commencement speech, titled “A Strategy of Peace,” foreshadowed the vulnerability of nonrenewable resources around the world today. […] Read

Continue Reading →

Increasing Resilience against the Threat of Terrorism

As 2015 draws to a close, and we reflect on the recent media headlines, we can appreciate the level of uncertainty that is affecting our society, along with the unpredictability of the threats we are facing, from weather hazards to terrorist attacks.

Continue Reading →

For a collaborative model to govern public security In Canada for the 21st century

But what if we didn’t have to replace each retiring police officer? Given a blank canvas, how would we organize ourselves to better align security investments with resources availability? In this article, we will propose a new model for public security, based on four pillars, to leverage the complementary values and strengths found in the public and private sectors.

Continue Reading →

Security and the P3

Value creation is at the heart of everything we do, whether we’re self-employed, working for a private company or in a public agency. We provide products and services that are valuable to our clients and the public we serve. Corporate objectives, as a general rule, seek to continuously improve that value creation potential, turning to

Continue Reading →

Security Screening: improving human performance for greater reliability

In an article published in ASI last June, I wrote that the security checkpoint is where commercial and security interests can merge to benefit operators, passengers and screeners. I suggested as well, that planning and investing in the design of checkpoints, applying innovative queuing techniques, valuing the time passengers spend waiting and offering security services

Continue Reading →

Checkpoint Queuing: learning lessons from Walt Disney

The air transportation business is changing and adapting rapidly to passengers’ expectations, using data and innovative technologies, in an effort to meet its clients’ needs. We have learned, through studies conducted by the International Air Transport Association (IATA), that passengers want to exercise more control over their journey and that a large proportion of them

Continue Reading →

Risk based security: What is acceptable or tolerable?

Published in International airport review I was recently asked to speak at a conference about risk based security in an attempt to define what could be an acceptable level. The first thought that came to mind was whether or not, as a society, we are ready to accept any risk at all, when it comes

Continue Reading →

Sustainable screening solutions

In 1989, Freddie Mercury sang “We want it all and we want it now”, surely an anthem for today’s consumers society. Passengers want all possible threats detected quickly and with minimal wait time. Moreover, they want to be treated like valued paying customers. Sounds simple enough, right? However, it is not so easy. Providing a

Continue Reading →